Roles & Responsibilities
- Perform technical maintenance and troubleshooting activities associated with electrical/mechanical/ACMV/fire system.
- Maintain and operate Data Centre critical Mechanical & Electrical (M&E) systems to ensure 100% uptime and meet operational performance expectations.
- Execute action response for all onsite operational incidents and ensure all remote requests are performed within SLA.
- Review PTW/MOS/RA prior commencement for equipment maintenance or fault investigation and resolution.
- Performs all duties in a safe and orderly manner, without interruptions to production, and in accordance with approved procedures, Company policies and comply with all environmental, health and safety rules.
- Support delivery and related services based on internal and external requirements.
- Installation and termination of all copper and fibre cross-connects to include gathering requirements, designing, labelling, testing and documentation.
- Responsible for power cycling of equipment based on clear instructions.
- Responsible for escorting clients, vendors, and contractors to various onsite locations.
- Maintain good communications/ relationship among operations team and customers.
- Any other tasks and duties as directed the superior and Operations Management.
Requirements
- Must be able to work in a 12-hour rotating shift work schedule
- Physically fit and of good health
- Prior experience in operating and maintaining mission critical facility.
- Prior experience in managing contractors (technical and soft services) and technicians.
- Computer knowledge such as Office 365 such as Outlook, Excel, Word and PowerPoint
- Relevant qualifications or certification in Uptime institute, Data Center Dynamic or EPI and equivalent.
