- Provide consultation, solutions and product knowledge to support sales team
- Identify customer business requirement/technical requirement and generate sales opportunity with the proper solution.
- Design right solutions to achieve customer business outcome and maximize customer investment and satisfaction.
- Present the solution to customer and prepare the technical offer and its cost.
- Keep updated with market trend to address customer business/technical requirement and find out right new products/services to enhance existing focus solutions.
- Work closely with focus technology/business partners, building and growing business relationship.
- Handover ordered projects to postsales team.
- Retain and upsell our services to customers.
Requirements
- SME level knowledge is essential. (Minimum CCNP)
- Min 3-5 yrs of IT experience in Network & Security solutions.
- Technical knowledge of security technologies (such as EDR, SEIM, DLP, Cloud security, etc.), information security concept and security products (such as Cisco, Fortinet, Palo Alto, Cato, Crowdstrike, etc.).
- Strong business acumen with strong interests in keeping up-to-date with current technologies.
- Must have experience working in a customer-facing role.
- Good verbal and written communication and presentation, negotiation skills.
- Strong consultative skill set to include communications with varying levels of customer personnel as well as the ability to identify and help close new opportunities within existing clients
- Professional security related qualification such as CISSP. CISM or equivalent are desirable.
