Under our Customer Service cum Sales Department (Wholesale), you will be responsible for Customer Service and Sales-related areas, mainly co-ordination of stock movement and communication with overseas offices and customers. You will be required to travel overseas to participate in exhibitions and showcase our products to potential and existing customers.
Job Responsibilities
· Responsible for customer service and sales of spectacle frames
· Perform general administrative tasks such as meeting coordination, generating of invoices and billing of goods
· Provide timely and accurate clarification and advice to customers’ enquiries
· Co-ordinate repair service for damaged goods
· Communicate and co-ordinate with both external customers and internal departments to ensure order fulfillment and/or resolve customer issues
· Provide feedbacks and suggestions for new product designs, improving sales
· Perform inventory related transactions such as purchasing, coordinating with suppliers and return of defective frames
· Liaise with suppliers and manufacturers over matters relating to production and design
· Monitor inventory transactions and track stock movements
· Daily invoicing and order processing
· Record, pack and prepare shipping documents for defective frames to overseas suppliers for repair/exchange and keep track of status
· Assist with filing, scanning and photocopying of documents
· Pick and pack stocks, housekeeping of stockroom
Job Requirements
· Secondary education and above
· Knowledge of Microsoft Excel/Word and basic computer skills (Autocount experience an advantage)
· Good written and oral communication skills in English and Mandarin to liaise with overseas suppliers and manufacturers
· Able to work independently and multi-task
· Patient, meticulous and process-oriented person
· Committed and hands-on with a positive attitude
· Able to travel overseas when required
Employee Benefits: 14 days Annual Leave, Medical Benefits, Staff Purchase discounts, opportunities for overseas travel
Working Hours: Mondays to Fridays, 8.30am to 6pm / 9am to 6.30pm
Location: 21 Kallang Avenue #07-167 Singapore 339412
Pls include full contact details (i.e. mobile number and email address) in your application. Interview invitation may be sent via email.
