We are looking for an individual who is passionate about IT and problem solving, to deliver professional IT support service to our users.
Career progression for candidates with aptitude and the willingness to put in the effort to grow with the company.
This position is mainly based in Penjuru with periodic deployment to customer sites depending on projects.
Job Description:
- Attend to helpdesk requests and provide 1st level desktop support to all users relating to photocopiers, printers, desktop, Local Area Network, voice services.
- Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory, Wireless AP, Firewall, Router, Switch)
- Printer/MFP setup and support
- Rectify simple IT fault like cleaning of disk drives and jammed laser printers
- Password/account set up and reset, remote access connectivity (e.g. VPN), PBX registration.
- End user training to use photocopiers / printers / IP-PBX Phones/ CCTV
- Hardware/Software inventory documentation
- Monitor daily backup
- Any other matters / projects that the management may require assistance with from time to time.
Requirements:
- Candidate must possess at least NITEC in related field. Fresh graduates are welcome.
- IT Savvy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
- Possesses good communication skills
- Able to perform in stressful environment
- Experience with Teamviewer or Anydesk
- Class 2B or Class 3 (Manual) license is an advantage
Other Job Details:
- Industry Type: Photocopier & Printer
- Working Location: Penjuru
- Working Hours: 5 days - Mon to Fri 8.30am to 6pm
- Salary Package: From $2,300 to $2,800 depending on experience
Starting salary commensurates with candidate's aptitude, experience and skill.
