Job Description
- You will maintain expert-level knowledge in product / sales system
- You will facilitate and conduct functional training sessions, along with Area Managers
- You will assist section head to review and develop training programs to address skill gaps of front-line workers
- You will conceptualize and plan training materials for training programs, based on data and research
- You will oversee and direct training sessions or workshops for frontline staff
- You will research and implement technology enabled innovations
- You will work with various stakeholders in order to plan and schedule training effectively with minimum interruption to normal work as part of onboarding
- You will develop survey questions, plan implementation and conduct surveys
- You will build, collate and maintain a database of all training materials
- You will develop monitoring systems for evaluation of trainees’ skills and performances
- You will track and monitor training records
Who You Are
- You should have a degree and above in any discipline
- You should have minimum 2 years of relevant experience in training and/or HR
- You Computer skills e.g: Microsoft Office, Database and instructional software
- You will need to have experience with technologies and best practices for instructional manuals and teaching platforms
- You should have strong interpersonal and communication skills
- You should be able to multitask, prioritize and manage time efficiently
- You should have excellent observance and analytical skills
