Job Description
- Responsible in ensuring monthly personal sales targets are met
- Keep documentation and maintain customers’ records
- Deliver a variety of facial/massage services in a safe and comfortable manner
- Meet sales goals/targets while offering personalized customer service and maintaining long-lasting relationships with customers
- Acknowledge and respond to customers’ enquiries, needs and expectations
- Suggest and promote retail products and additional services
- Ensure that all purchased services/products are not under cost
- Ensure the safety of all customers during treatment (i.e., refrain from burning/injuring customers)
- Provide high quality customer service
- Ensure cleanliness of treatment rooms, facilities and equipment and follow all safety and sanitation policies
- Ensure treatment rooms always have sufficient products
- Guiding and training new staff members to promote internal growth
Job Requirements
- Preferably have certifications from CIBTAC, CIDESCO, ITE, WSQ, RP or Singapore College of Traditional Chinese Medicine
- Able to speak fluent English and Mandarin preferred
- Able to commit to working retail hours on weekdays (10.45am-9pm) and
weekends/public holidays (9.45am-6pm)
Staff Benefits
- Attractive salary scheme
- Meal and transport allowance provided
- Yearly performance bonus
- Medical benefit scheme
- Workers’ insurance
- Long service award
- Different types of leave benefits
- Career progression & development opportunities
- Comfortable and conducive working environment
工作责任
- 负责确保达到每月的个人销售目标
- 保存文档并维护客户记录
- 以安全舒适的方式提供各种面部/按摩服务
- 达到销售目标，同时提供贴心的客户服务并与客户保持持久的关系
- 回应客户的查询和达到客户的期望和需求
- 建议和推广零售产品和附加服务
- 确保所有购买的服务/产品不低于成本价
- 确保所有顾客在治疗期间的安全（即避免烧伤/伤害到顾客）
- 提供优质的客户服务
- 确保治疗室、设施和设备的清洁，并遵守所有安全和卫生政策
- 确保治疗室始终有足够的产品
- 指导和培训新员工，促进内部成长
工作要求
- 最好有CIBTAC、CIDESCO、ITE、WSQ、RP或新加坡中医学院的证书
- 能说流利的英语和华语
- 能够接受在零售时间上班，周日（上午 10点45分至晚上 9 点）、周末和公共假期
（上午9 点45分至下午 6 点）
员工福利
- 底薪加高佣金
- 提供膳食和交通津贴
- 年度绩效奖金
- 医疗福利
- 工人保险
- 长期服务奖
- 不同类型的休假福利
- 职业发展和个人发展机会
- 舒适和优越的工作环境
