Job Duties:
• Research, design, and develop computer and network software or specialised utility programs.
• Analyse user needs and develop software solutions, applying principles and techniques of computer science, engineering, and mathematical analysis.
• Update software, enhances existing software capabilities, and develops and direct software testing and validation procedures.
• Work with computer hardware engineers to integrate hardware and software systems and develop specifications and performance requirements.
Job Requirements:
•Experience in cloud operations, troubleshooting, and incident resolution
•Knowledge of Azure/AWS and its services
•Familiarity with Tanium platform and its modules
•Ability to work with principal vendor counterpart on operative issues
•Bachelor’s degree in computer science, information technology, or a related field
•ITIL foundation certified
•Azure administrator associate or expert level certification
•Must have experience in providing IT support to customers, preferably in a government or public sector setting
•Familiarity with various IT products and services, such as Windows 11, MacOS, Intune, Tanium, Cloudflare
•Knowledge of the Singapore Government Tech Stack (SGTS) and its components
•Proficiency in various IT software and hardware, and network security practices
•Ability to diagnose and resolve technical issues using various tools and methods
•Excellent communication, interpersonal, and customer service skills
•Ability to work independently and collaboratively in a fast-paced and dynamic environment
•Ability to prioritize and manage multiple tasks and deadlines
•Willingness to learn new skills and technologies
