Job Description
Responsibilities
- Maintenance and support of the critical swift payments Applications
- Provided full lifecycle support to clients from initial client interaction and requirements analysis through design, testing, debugging, implementation, and integration
- Provided ongoing application enhancement, support and troubleshooting.
- To customize our product to satisfy Clients requirement, includes changes in the existing codes for adding new functionalities. Client meetings, understanding their problems and solving them immediately has been a normal practice.
Requirements
- Support and Maintenance of Alliance Messaging Hub (AMH), SWIFT Alliance Access (SAA), SWIFT Alliance Gateway (SAG), Swift net Link (SNL) and hardware Security Module (HSM).-Troubleshooting the messages and process the user’s message.
- Working on monthly maintenance changes and updating the SWIFT system with security patches and annual upgrades.
- Engaged in Implementation of Standard Release (SR) projects each year.
- Help the Users/Clients in SR Projects.
on-boarding client back office applications with SWIFT interfaces - Addressing the BAU user queries on the status of the message and NACK reason and the various other issues related to swift format.
- Engaged with Documentation and generation of MTTM for each Incident we face for the application.
- Engaged in setting up the communication channels i.e WebSphere MQ, creating MQHA message partners, defining routing rules and keywords to facilitate movement of the messages through proper authenticated process.
- Working knowledge of Change Management and Incident Management tool like BMC Remedy.
EA Number: 11C4879
