About the Job
You will perform installation, maintenance, troubleshooting, and repair tasks. Handle technical service matters, including managing warranty claims from customers.
- Offer technical solutions and expertise to support engineers of regional partners through both onsite and remote assistance.
- Fulfill other assigned duties as required.
Requirements
You will need min diploma or bachelor's degree in electronic and electrical engineering or an equivalent field.
- Min 1 year of experience in a regional technical support role.
- Able to travel within the Asia Pacific region.
- Exhibit logical thinking skills crucial for technical troubleshooting.
- Display strong coordination skills with both internal and external stakeholders.
- Familiarity with remote technical support is advantageous.
- Previous experience with Mass Spectrometry (MS) or Time of Flight (TOF) will be highly beneficial.
