Roles And Responsibilities
• Implementation and support of Microsoft Teams Calling, Recording, Meetings and Direct Routing
• Administer and set policies for MS Teams, Microsoft Voice, Microsoft recoding
• Configure and manage softphone deployment for voice users at bulk
• Monitor and troubleshoot Microsoft Teams voice and recording and configuration via Graph
• API (integration to reporting and dashboard)
• Implement Proofpoint connector in Exchange On-premise
Design and architect cloud-based solutions using Google Cloud Platform (GCP) services to meet client objectives.
• Perform support duties for a large enterprise Microsoft Teams environment, including optimization, system evaluation and analysis, change management, and customer support.
• End user configuration of Microsoft Exchange suite such as Distribution List, Shared mailbox, Meeting room mailboxes, OneDrive, Transport rule etc.
• Messaging and Collaboration expert for O365, Exchange hybrid and administration.
• Microsoft 365 PowerShell scripting.
Requirement And Skills
• Hands-on operational experience in Messaging and collaboration, Exchange Hybrid, Unified Communication domain with Skills - MS Teams/Skype forBusiness with Enterprise Voice, knowledge and experience on deployment of Microsoft SFB/Teams in large enterprise.
• Hands on experience on Exchange Hybrid, MS Teams and Skype for business Online support and trouble shooting.
• Hands-on operational experience in troubleshooting Messaging and United Communication (Exchange/Teams)
• Experience on email security, identity threat defense, data loss prevention or Proofpoint software deployment.
• Experience with Microsoft Teams Templates
• Familiarity with Azure admin centre and Teams admin centre Confidential
• Experience designing and developing cloud-native applications using GCP services such as App Engine, Cloud Functions, Cloud Run, and Firebase.
• Experience with Azure Active Directory (AD) Groups and Microsoft (M365) Groups
• Scripting and automation experience in PowerShell, Python, Graph API to automate business processes.
• Expert in Power BI and Azure Dashboard
• Understanding in telecommunications, E911, SBC, Country Carrier SIP networks, MS Operator Connect
• Experience using ticketing systems like HPSM, Infinity or JIRA.
