- Collaborate with stakeholders to identify and analyze business needs, conducting in-depth assessments and supporting the development of comprehensive business cases.
- Review existing business processes, identifying opportunities for improvement, and developing alternative solutions to enhance efficiency.
- Translate business requirements into functional specifications, determining optimal means to meet needs, and ensuring seamless collaboration with developers for system design.
- Evaluate the viability and feasibility of process improvements, managing associated risks to ensure successful solution integration.
- Develop reports and strategic analyses of business processes, providing valuable insights for informed decision-making.
- Facilitate change management by supporting the development of plans, creating technical documentation, and conducting user training for the adoption of new systems.
- Act as a central point of contact for users, addressing complex queries and ensuring smooth communication between technical staff and end-users.
- Effectively manage projects by scheduling activities, resolving implementation issues, and providing timely and accurate progress updates.
- Demonstrate self-motivation and fast learning capabilities, showcasing the ability to multitask and collaborate effectively within a team.
- Possess strong troubleshooting skills, coupled with vendor and stakeholder management expertise, and mandatory knowledge and experience in Node JS programming.
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