Responsibilities
• Responsible for fixing prioritized Incident Reports (IR) assigned by Team Lead
• Analyse and ensure IR assigned are valid defects
• Discuss IR fixes with team members from different teams to assess the impact of any changes
• Coordinate any cross-team effort required for any integration defects
• Ensure delivery of IR in the timeframe given
• Escalate any issues to Team Lead
• Support Group and Team Lead in achieving their application support objectives
• Provide production support to modules or processes to ensure project's day-to-day activities have minimum downtime.
• Additional tasks assigned by management
Requirements
• Diploma or Degree in Computer science / IT / Engineering or equivalent
• At least 3-5 years of relevant working experiences
• .Net Programming experience, have hands on experience in API and Frontend coding specifically JQuery and Bootstrap
• Experience in Build Management, Configuration and Release Management
Licence No: 12C6060
