Maintenance and support of the critical swift payments Applications
Provided full lifecycle support to clients from initial client interaction and requirements analysis through design, testing, debugging, implementation, and integration
Provided ongoing application enhancement, support and troubleshooting.
To customize our product to satisfy Client’s requirement, includes changes in the existing codes for adding new functionalities.
Support and Maintenance of Alliance Messaging Hub (AMH), SWIFT Alliance Access (SAA), SWIFT Alliance Gateway (SAG), Swift net Link (SNL) and hardware Security Module (HSM).-Troubleshooting the messages and process the user’s message.
Working on monthly maintenance changes and updating the SWIFT system with security patches and annual upgrades.
Engaged in Implementation of Standard Release (SR) projects each year.
Help the Users/Clients in SR Projects.
on-boarding client back office applications with SWIFT interfaces
Addressing the BAU user queries on the status of the message and NACK reason and the various other issues related to swift format.
Engaged with Documentation and generation of MTTM for each Incident we face for the application.
Engaged in setting up the communication channels i.e WebSphere MQ, creating MQHA message partners, defining routing rules and keywords to facilitate movement of the messages through proper authenticated process.
Working knowledge of Change Management and Incident Management tool like BMC Remedy
