ADMIN ASSISTANT (SALES SUPPORT)
Job Description & Requirements
- Manage existing & new customer accounts
- Handle new service/sales enquiries and provide comprehensive service support information
- Manage client's recontract and sales transaction
- Follow up (email/calls) to customers on renewal
- Support in managing contracts, range of pricing & margin to ensure smooth operation
- Manage service call for technical or repair issue
- Assist and maintain good customer relationships and achieve customer retention.
- Prepare quotation/proposals to customers in a timely and professional manner in a tight line frame
- Ensure the highest standard of service quality are maintained at all times
- Data Entry report onto database software to improve on work efficiency
- Work closely team to achieve sales target
- Perform any other duties from time to time as assigned by superior or management
Requirements :
- Min 'O'/'A' or Diploma in any discipline
- 1-2 years relevant working experience in service or customer service
- Good communication, analytical, organizing & good customer service, relationship management skills
- Bilingual in languages and computer literate
- Knowledge of service management software and good in email writing
- Must be an independent, hardworking and can work under less supervision
- Comfortable to work in SME environment
- Able to commerce work immediately or at short notice will be highly preferred
- Singaporean only
Interested candidate may send in their resume to: [email protected] or whatsapp: 96518935
