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Jobs in Singapore   »   Jobs in Singapore   »   Guest Relations Officer
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Guest Relations Officer

Fun Empire Culture And Entertainment Management Co. Pte. Ltd.

Working location: Suntec

Working Hours: 5 Days in between Mon - Sun, shift work in between retail hours

  • Responsible for welcoming guests in a courteous and prompt manner and leading them to a prepared table in accordance with the restaurant's seating procedures.
  • Be familiar with the menu, promotions, and service procedures.
  • Provide full assistance to guests concerning general queries at the restaurant.
  • Provide full assistance to incoming inquiries via email or telephone and make reservations accordingly and accurately for the guests.
  • To work closely with the Operations / Restaurant Manager, and peers to ensure all guests are greeted properly and escorted to their ready tables.
  • Obtain familiarity with restaurant policies and procedures in reference to training, safety, and security.
  • To familiarize with the work nature and responsibilities of staff and all the restaurant events.
  • Ensure reservation counters are well maintained. Assist manager to keep track of guest history profiles.

Job Requirements:


  • At least 1 year of relevant working experience is required for this position.
  • Preferably Junior Executives specializing in Food/Beverage/Restaurant Service, Customer Service, or equivalent.
  • Positive “can-do” attitude, motivated, passionate, and seeks opportunities to be multi-skilled and trained.
  • Good personal grooming & personal presentation
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