Communication Manager
- Job Type: Full-time, Permanent
- Work days: Monday to Friday
- Location: Singapore
- Client: Technology
Experience:
- Communications: 7 years (Preferred)
- SAP: 1+ year (Preferred)
- Microsoft Dynamics 365: 1-2 years (Preferred)
Software tools needed : MS Dynamics OR SAP
The Opportunity:
This role works closely with client stakeholders at all levels to understand business needs, goals and objectives for key situations, initiatives and programs and recommends, develops and implements complex communication solutions, approaches and tactics to most effectively reach target internal and/or external audiences and achieve desired outcomes.
Job description:
- Create, implement, and oversee communications programs for client-focused engagements.
- Develops cross-channel content (brochures, letters, web articles, video, social content, games, quizzes, signage, etc.) to support client-facing projects.
- Applies benchmarking data and performance metrics to continuous improvement of communication efforts.
- Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
- Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or project for their assigned area(s) of responsibility.
- Leads and/or participates in efforts to define metrics and measurement for communication programs and tactics.
- Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
- Develops complex communication plans and activities are aligned across key internal and external stakeholder groups through ongoing collaboration with business-line communicators and project leads.
- Provides subject matter expertise and tactical communication counsel and support to project teams and other internal stakeholders (such as Graphic Design, Editorial, Brand, Video Production, Digital, etc.).
- Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for their assigned area(s) of responsibility.
Your Background
- 4 Year/bachelor’s degree (Degree in Communication preferred) or equivalent work experience (4 years of experience in lieu of Bachelors)
- Experience with tools like MS Dynamics OR SAP is a must
- 5-8 years’ communication experience leading communication programs/department
- Demonstrates initiative, interpersonal and advanced project management skills
- Demonstrates organization and time management skills to meet deadlines
- Demonstrated experience in virtual communication methods
- Drives performance targets to completion
- Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, and SharePoint) skills
- Preferably from tech industry
