Overall Purpose of Role

Seatronics is responsible for carrying out the supply, installation and servicing of a wide range of marine electronics. As Logistics Assistant, you will support the Operations Manager to manage the logistics of the rental and sales pools ensuring the accurate control of goods in/out, stock, asset control, rental equipment and to ensure these are transported accordingly. By liaising with external agencies and internal departments, you will ensure that the import and export needs of the Seatronics division are met and that Company procedures are followed. You will be responsible for overseeing that all paperwork is kept to ISO 9001 and compliance standards.

Relationships: Reports to Operations Manager, liaises with all staff, clients and suppliers.

Key Responsibilities and Accountabilities

The responsibilities of the postholder will include but not be limited to the following:

Logistics

· Arranging collections for items to be dispatched, including international freight.

· To liaise with the various freight forwarders delivery in the required timeframe.

· For shipments with Controlled Goods ensure the export compliance procedure has been followed and liaise with Operations Manager should any additional details be required from the client prior to arranging shipping.

· Track the air/sea shipments through to final delivery.

· Negotiate the best service and price from suppliers and achieve maximum cost reduction to produce margin improvements.

· Ensure that all shipments are undertaken in line with customer expectations in terms of standard service, costs and time frames.

· Attend all monthly/quarterly operations review meetings with assigned customers.

· Work with colleagues to ensure the stock system is updated and the team is made aware of any missing/damaged items equipment return.

· Processing hire/sales orders on InspHire stock system.

· Raise purchase orders and x-hire purchase orders.

Goods Inwards Sales/Stock

· To receive in all goods delivered to the company.

· Entering of all goods received to the stock system and correlating the items received to the purchase order to ensure our order requirements are fulfilled.

· Support the team by reporting items with damages and manufacturing defects.

· Discuss any non conformances with the Operations Manager so that they can be reported to the supplier.

Goods Out

· To assist the team to accurately pick stock items in accordance with the outgoing paperwork ensuring conformance to the customer’s requirements.

· To assist the team to adequately package all orders for safe delivery to the customer.

Experience and Qualifications

· Diploma level qualification, ideally in engineering is desirable

· Minimum of one year experience of logistics in a global business is desirable

· Experience in freight/shipping/import-export documentation

· Experience of effectively organising and prioritising workload to meet deadlines

· Experience of using Word, Excel and Outlook in the workplace to carry out a variety of tasks

· Experience of working effectively without close supervision

· Experience, supported by a good understanding of Seatronics administration and related computer systems

· Experience of Database Administration

· Experience in understanding and interpreting user requirements.

· Experience of Pcb investigation, soldering, crimping, mechanical assembly

Skills and Knowledge

· Knowledge of import and export regulations

· Geographical knowledge of Global locations

· Excellent organisational and administrative skills

· Attention to detail with good customer service skills

· Strong communication skills with experience in documenting requirements

· Knowledge of computer based applications and hardware

· Strong problem solving skills

Personal Qualities

· Ability to work as part of a team

· Results driven, ambitious and focused

· Outgoing team player with a professional approach able to communicate at all levels

· Co-operative team player, being approachable at all times.

· Ability to work to tight deadlines and remain calm under pressure, particularly when managing multiple projects

· Conscientious and helpful

Work Requirements

· Ensure effective self-management to work in accordance with the company’s values, goals and objectives.

· Willingness to maintain Continual Professional Development to ensure your own knowledge base enhances Seatronics’ capability and that you comply with the company’s policies, processes and principles.

· Maintain integrity by being honest and transparent with staff, clients and suppliers in line with business policies.

· Highlight new technologies or working practices which may benefit the company by way of the Process Improvement Report (PIR) process.

· Actively participate in regular team and company events as required.

· Ensure we focus on being customer centric by developing good relationships with clients and suppliers and providing outstanding levels of service to ensure client needs are met on time, every time.

· Participate in the leadership and commitment of QHSE to ensure there is zero harm to our people, the environment and equipment.

· Take an active role in ensuring the quality of our products and services fully meets customer requirements.

· Ensure you work in line with various areas of compliance, including but not restricted to Customs/Export Control/Import/Anti-Bribery/Quality Assurance (QA).

· Ideally have a clean driving license and the ability to travel to global companies when necessary.

· Ensure you are deemed fit for the role or assignment being undertaken by undertaking medical examinations/tests and/or vaccinations in line with local legislation.

Competency requirements

Essential competencies that are critical for job success

6.1 Planning and organising

· Sets clearly defined objectives

· Plans activities and projects well in advance and take account of possible changing circumstances

· Manages time effectively

· Identifies and organises resources needed to accomplish tasks

· Monitors performance against deadlines and milestones

6.2 Delivering results and meeting customer expectations

· Focuses on customer needs and satisfaction

· Sets high standards for quality and quantity

· Monitors and maintains quality and productivity

· Works in a systematic, methodical and orderly way

· Consistently achieves project goals

7.2 Coping with pressures and setbacks

· Works productively in a high pressure environment

· Keeps emotions under control during difficult situations

· Balances the demands of work and personal life

· Maintains a positive outlook at work

· Handles criticism well and learns from it

7.1 Adapting and responding to change

· Adapts to changing circumstances

· Accepts new ideas and change initiatives

· Adapts interpersonal style to suit different people and regional differences

· Deals with ambiguity, making positive use of the opportunities it presents

Desirable competencies for job success

1.1 Deciding and initiating action

· Makes prompt, clear decision which may involve tough choices or considered risks

· Takes responsibility for actions, projects and people

· Takes initiative, acts with confidence and works under own direction

· Initiates and generates activity

3.1 Relating and networking

· Establishes good relationships with customers and staff

· Builds wide and effective networks of contacts inside and outside the organization

· Relates well to people at all levels

· Manages conflict

· Uses humour appropriately to enhance relationships with others