Overall Purpose of Role

As Engineering Supervisor, you will be responsible for ensuring engineering staff carry this out in a timely and organized manner with particular attention to maintaining the high QA standards already in place. You will also assist the UK Engineering Manager with the review and development of workshop testing and procedures and assume responsibility on occasion for the daily management of workshop including calibration.

Relationships:Reports directly to the UK Engineering Manager. Supervises Engineering staff and liaises with the General Manager, Engineering Director, global staff, clients and suppliers.

Key Responsibilities and Accountabilities

The responsibilities of the postholder will include but not be limited to the following:

· Delegate daily tasks to engineering staff in relation to upcoming projects

· Manufacture of in house and client requested cable drawings

· Provide remote technical support for all assets held within the Seatronics rental pool.

· Provide technical and occasionally practical assistance in the Calibration Lab

· Creating and forwarding of Purchase orders to suppliers

· Be the point of liaison between suppliers manufacturer’s and customers

· Arranging the shipping of equipment to customers and manufacturers

· Carry out electronic testing / fault finding and system testing

· Carry out electronic repairs including minor pcb work and cable re-terminations

· Carry out final physical QA checks on equipment post hire/pre hire.

· Carry out QA sign-off of equipment check sheets pre/post hire.

· Carry out final QA checks of equipment picking lists prior to passing to admin staff

· Carry out final QA checks of all in house calibration certificates

· Provide occasional remote based equipment support to customers.

· Perform Health and Safety toolbox talks

Willingness to undertake other duties as and when required such as stock take, maintaining tidy work areas, copying, filing, workshop development etc

Experience and Qualifications

Desirable experience and qualifications are as follows:

· HNC / HND or equivalent in a relevant area; Electronics, Electrical Engineering, or Engineering Systems

· Basic experience of Pcb investigation, soldering, crimping, mechanical assembly

· Solid experience of Microsoft Office suite; Word, Excel, PowerPoint, Outlook and InspHire in house stock system

· Good experience of testing/operating equipment in Seatronics rental pool

· Experience of supervising teams

Skills and Knowledge

• Knowledge of electronic repairs and individual equipment functionality
• Excellent organisational and time management skills
• Exceptional attention to detail with good analytical skills
• Strong problem solving skills
• Demonstrated verbal communication skills
• InspHire Database Administration.
• Seatronics’ compliance processes, including but not restricted to Customs/Export Control/Import/Anti-Bribery/QA

Personal Qualities

· Ability to carry out duties in a timely and organised manner with particular attention to maintaining the high QA standards already in place.

· Customer focused with a forward thinking attitude

· Ability to manage staff

· Outgoing team player with a professional approach.

· Able to communicate at all levels

· Ability to work to tight deadlines and remain calm under pressure

· Conscientious and helpful

· Willingness to learn and participate in in-house training

· Willingness to work overtime as and when required in order to meet deadlines for upcoming projects.

Work Requirements

· Provide effective leadership of the function in accordance with the company’s values, goals and objectives.

· Willingness to maintain Continual Professional Development to ensure your own knowledge base enhances Seatronics’ capability and that you comply with the company’s policies, processes and principles.

· Maintain integrity by being honest and transparent with staff, clients and suppliers in line with business policies.

· Highlight new technologies or working practices which may benefit the company by way of the Process Improvement Report (PIR) process.

· Actively participate in regular team and company events as required.

· Ensure we focus on being customer centric by developing good relationships with clients and suppliers and providing outstanding levels of service to ensure client needs are met on time, every time.

· Participate in the leadership and commitment of QHSE to ensure there is zero harm to our people, the environment and equipment.

· Take an active role in ensuring the quality of our products and services fully meets customer requirements.

· Ensure you work in line with various areas of compliance, including but not restricted to Customs/Export Control/Import/Anti-Bribery/Quality Assurance (QA).

· Ideally have a clean driving license and the ability to travel to global companies when necessary.

Ensure you are deemed fit for the role or assignment being undertaken by undertaking medical examinations/tests and/or vaccinations in line with local legislation

Competency requirements

Essential competencies that are critical for job success

4.2 Applying expertise & technology

· Applies specialist and detailed technical expertise

· Develops job knowledge and expertise through continual professional development

· Shares expertise and knowledge with others

· Uses technology you achieve work objectives

· Demonstrates appropriate physical co-ordination and endurance, manual skills, spatial awareness and dexterity

· Demonstrates an understanding of different organisational departments and functions

6.2 Delivering results and meeting customer expectations

· Focuses on customer needs and satisfaction

· Sets high standards for quality and quantity

· Monitors and maintains quality and productivity

· Works in a systematic, methodical and orderly way

· Consistently achieves project goals

1.2 Leading and supervising

· Provides others with clear direction

· Sets appropriate standards of behavior

· Delegates work appropriately and fairly

· Motivates and empowers others

· Provides staff with development opportunities and coaching

· Recruits staff of a high caliber

7.2 Coping with pressures and setbacks

· Works productively in a high pressure environment

· Keeps emotions under control during difficult situations

· Balances the demands of work and personal life

· Maintains a positive outlook at work

· Handles criticism well and learns from it

Desirable competencies for job success

6.1 Planning and organizing

· Sets clearly defined objectives

· Plans activities and projects well in advance and take account of possible changing circumstances

· Manages time effectively

· Identifies and organises resources needed to accomplish tasks

· Monitors performance against deadlines and milestones

8.1 Achieving personal work goals and objectives

· Accepts and tackles demanding goals with enthusiasm

· Works hard and puts in longer hours when it is necessary

· Identifies development strategies needed to achieve career goals and makes use of development or training opportunities

· Seeks progression to roles of increased responsibility and influence