Overview:
He/She will be responsible for driving the success of our brand on the Shopee platform. This role involves strategic planning, day-to-day management, and collaboration with various teams to optimize our presence and sales performance on Shopee.
Platform Management:
- Manage and optimize the e-commerce platform, ensuring a seamless and user-friendly online shopping experience.
- Ensure that product listings are well-optimized with compelling content, images, and correct pricing.
Campaign Planning and Execution:
- Develop and implement marketing campaigns and promotions on the Shopee platform to boost visibility and sales
- Leverage Shopee's promotional tools, such as flash sales and vouchers, to maximize engagement.
- Complete Shopee’s requirements on campaigns i.e. vouchers, pricing etc
Performance Analysis:
- Utilize Shopee's analytics tools to track store performance, sales data, and customer behavior
- Generate reports and insights to inform decision-making and identify areas for improvement.
Order Fulfillment and Logistics:
- Coordinate with logistics partners to ensure efficient order fulfillment and timely delivery to customers.
- Monitor and manage inventory levels to prevent stockouts and overstock situations.
Customer Service:
- Address customer inquiries, feedback, and concerns on the Shopee platform promptly.
- Work closely with customer service teams to enhance the overall shopping experience.
Stay Informed on Shopee Policies and Updates:
- Keep abreast of Shopee's policies, updates, and best practices.
- Implement changes and updates to stay compliant and take advantage of new features.
Job Requirements:
- Preferably 1-2 years of experience in a related field.
- Proficiency in MS Office applications: Excel, Word, and PowerPoint.
- Strong interpersonal skills with high levels of integrity and professionalism.
- Demonstrated negotiation and analytical abilities.
- Capability to work both collaboratively and independently.
- Self-motivated and results-oriented, adept at thriving in fast-paced environments.
Only shortlisted candidate will be notified.
