Your new company is a global leader within the financial services and insurance industry
Your role as a Customer Service Officer will require you to:
- Attend to enquiries and requests from phone calls and emails
- Update complete and accurate information in the CRM
- Alert management of issues and concerns that require escalation for complete resolution
- Deliver service requests within stipulated service standards
You will need:
- GCE"A" Levels or Diploma holder
- Good interpersonal and communication skills
- Meticulous and detail-oriented
EA License no.: 13C6338 I Reg no.: R21102857
