Company Highlights
- Positive Work Culture
- Opportunities for Growth
- Employee Benefits and Perks
Primary Accountabilities
Store Operations Duties
- Conduct product demonstrations, promote sales, and facilitate product purchases.
- Collaborate within a team to reach and exceed individual sales targets.
- Deliver exceptional customer service, consistently upholding high standards of service excellence.
- Actively engage with customers to foster long-term relationships and loyalty.
- Maintain the company's esteemed reputation as a luxurious brand at all times.
- Manage restocking activities, uphold store cleanliness and organization, and process sales transactions.
- Follow established daily operational procedures within the store.
Operations Management
- Oversee the day-to-day operations of the operation department to ensure efficiency and effectiveness.
- Work closely with the Operations Manager to implement and improve sales processes and procedures.
- Monitor inventory levels and coordinate with the logistics team to ensure timely product deliveries.
Training and Development
- Assist in the onboarding and training of new sales team members.
- Provide ongoing support and training to enhance the skills of the sales representatives.
Technical Requirements (or Certification Requirements)
- Solid in retail and sales experience.
- At least 1 year of experience in Operations and leading a team.
- Proficient in Microsoft Office Applications for reports and preparation of presentation slides.
- High school diploma or equivalent.
Key Experience, Knowledge & Skills Required
- Willing to work retail working hours (including weekends).
- Willing to station at retail front.
- Knowledge of retail and sales management best practices.
- Strong interpersonal skills to interact with all levels of management such as internal departments.
- Good communication and interpersonal skills.
- Strong sales focus and proven results in Sales and Performance KPI & Inventory Management and Loss Prevention.
