Objective of role:
- Handles and control administrative flow of supply chain to ensure smooth operation with no delay in order fulfilment.
- Liaise with Sales Teams for collection/delivery to meet the deadlines especially orders with targeted dates.
- Skilled Installation
Warehousing
- Working closely with Finance for timely and accurate update of inventory matters within the ERP system.
- Involvement in regular rolling stock-take exercises to ensure accurate stock in system vs physical.
- Assist in daily management of operations execution, handle operational issue - installation constraints, or transportation issues, compliance issues or unexpected demands.
Local Delivery
- Communication deliveries schedule with Sales team on a regular basis.
- Assist to process and plan delivery schedule.
- Work with various internal departments as well as external parties on the delivery arrangements.
- Liaise closely with the drivery team on the delivery.
- Maintain record of the order and submit DO hard copy to Finance department for posting.
- Loading, transporting, and delivering items to clients in a safe, timely manner.
- Review orders before and after delivery to ensure that orders are complete and the customer is satisfied.
Installation:
- Assist in installation based furniture manual accordingly
- Perform assigned duties safely, promptly and uphold the image of company name and reputation.
- Attend to customers’ questions and responding to complaints in a professional manner.
- Take pictures of damage items and forward to warehouse administrative team
- Investigate any discrepancies with the delivered packages
- Obtain customer's signature on receipts for proof of delivery and good condition of items at time of delivery
- Able to carry heavy furniture
Others
- Work closely with Sales, Purchasing, Marketing, Finance, third party logistics.
- Transfer order creation. Includes but not limit to weekly stock replenishment to the stores, marketing request, defective stocks transfer from warehouse, etc.
- Any other ad-hoc duties assigned.
Key attributes:
- Proactive, Strong assertiveness, Excellent planning and analytical skills.
- Basic understanding of inventory and distribution.
- Effective time management & prioritisation skills.
- Meticulous with an eye for details.
- Resourceful, fast and efficient and able to work independently.
Suggested Qualifications and Experience:
- Diploma holder in in logistics / supply chain management
- Possess at least 1 year of experience in logistic.
- Good interpersonal and communication.
- Strong coordination ability.
- Good problem-solving skills.
- Basic knowledge of ERP Software is highly advantageous.
