Responsibilities:
- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Creating and processing orders in a timely manner, sales quotation, processing requests for urgent orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Arrange logistics delivery of equipment.
- Reporting any unusual activity to your supervisors.
Requirements:
- No experience required
- Fresh graduates are welcome to apply
- Business-focused with a sales-oriented and customer-success-driven mindset
- Have good communication skills in English
- Proven ability to work independently and effectively in an office-based environment.
- Ability to multitask, work under pressure to meet deadlines, and handle long hours during month-end closing period
- Sensitive to business needs, at the same time ensuring high quality output and full compliance Willingness to acquire new skills/ product knowledge
- Team player with good interpersonal skills
