We're looking for someone like that to:
- Own and deliver end-to-end client onboarding experience for our clients of WM Business, facing off clients alongside our client advisors to gather required client onboarding documentation.
- Interface as a case manager to seamlessly handle all the different steps for onboarding a client, handle all queries from the client/client adviser.
- Think flexibly to propose new ideas and contribute to continuous improvement of processes and services.
- Strong understanding of the ever-changing regulations relating to AML/KYC and Investment suitability.
- Engage in Adhoc projects including systems change, process improvement, cross border initiatives, new regulatory changes from requirements gathering through implementation.
- Have good planning and time management/prioritization skills.
- Bachelor’s degree in any stream
- “X-X “years of experience in KYC/AML roles, Client Onboarding, Remediation Process, or related functions ( ideally in banking)
- Detailed understanding of KYC/AML procedures/regulations
- Understanding of the risk management framework in a bank, with emphasis on ability to identify, assess and address any potential risks.
- Proven experience in client service (ideally in banking).
- Ability to diligently follow up and follow through on deliverables.
