Job Description
- Industry/ Organization Type: Manufacturing/ Supply Chain
- Position Title: Customer Service Executive
- Working Location: Tampines (Transport Provided)
- Working Hours: 5 days (Mon-Fri; 8 AM-5 PM)
- Salary Package: Basic Salary + AWS + Variable Bonus
- Duration: Permanent
Key Responsibilities
- Process and fulfill orders promptly and accurately, from receiving to delivery.
- Respond to and follow up with customer inquiries, feedback, and orders.
- Handle customer complaints and feedback by investigating, resolving, and escalating issues to Seniors and the Regulatory & QSHE team quickly and independently.
- Manage documents like certificates of analysis/compliance and inspection statuses.
- Create, collect and manage sales data, customer contact information and reports.
- Keep a well-organized filing system for easy access to work documents.
- Suggest ways to improve management systems to your Supervisor.
- Adhere to safety rules and WSH Risk Assessment measures, avoiding any unsafe acts.
- Use of personal protective equipment provided, to ensure safety while working.
- Help protect the environment and comply with policy statements by preventing pollution and promoting sustainability.
- Carry out any other assigned tasks.
APPLY NOW!!!
- Excellent communication skills
- Competent with MS Office and computer skills.
- At least 1 year of Customer Service working experience.
Kindly apply through ANY of the following methods:
- Submit your application by clicking the APPLY button;
- Email your resume to Job(at)anradus.com.sg. Kindly indicate #65881 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
