CRM Consultant

Job Responsibilities

• Interact with prospects / clients to understand business requirements and document the same
• Demonstrate MSCRM solution capabilities to the client
• Create Solution design to address client business, interface and performance requirements
• Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
• Create functional requirement and functional design for customizations
• Create estimates for implementation tasks
• Provide MS Dynamics SME expertise to client and mentor team members
• Data migration (Data mapping) from external systems into MS CRM
• Conduct solution testing and assist with user acceptance testing
• Conduct user and administrator training

1. Strong written communications especially related to articulating technical specifications
2. 4+years experience with Microsoft Dynamics 2016/365 CRM
3. Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
4. Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
5. Familiarity with Data Export Service and Azure SQL
6. SSIS or other ETL technologies
7. Experience with CRM API, REST/ODATA and SOAP endpoints (preferable)
8. Building and configuring CRM forms, views, dashboards and workflows