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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Director of Guest Services
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Director of Guest Services

Wild Honey Pte. Limited

Wild Honey Pte. Limited company logo

Job Duties & Responsibilities:

  • Oversee and manage all aspects of daily restaurant operations.
  • Create and implement effective operational procedures to ensure seamless service.
  • Monitor and maintain high standards of food quality, service, and cleanliness.
  • Recruit, train, and develop a skilled and motivated restaurant team.
  • Foster a positive and collaborative work environment.
  • Ensure exceptional guest experiences through attentive service and high-quality offerings.
  • Handle guest inquiries, feedback, and complaints with professionalism and efficiency.
  • Uphold and enhance the reputation of the restaurant.
  • Manage budgets, expenses, and financial goals.
  • Optimize revenue through effective pricing strategies and cost controls.
  • Develop and execute marketing strategies to drive customer traffic.
  • Collaborate with the marketing team to create promotional events.
  • Establish good working relations with team members.
  • Creating great memories for guests that dine in the restaurant.
  • Other duties that may be delegated from time to time.
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