- Provide triage and referral support for MCP (Mandatory Counselling Programme) cases which includes:
- Administer assessment tool (Violence Risk Triage) to ascertain risk level
- Right site and refer cases to MCP agencies for intervention
- Provide consultation to MCP agencies such as the Family Service Centres, Protection Specialist Centres, Social Service Agencies
- Respond to enquiries and feedback on MCP
- Undertake administrative closure of MCP cases on data system (i.e. Enterprise Customer Relationship Management)
- Participate in reviews and operational processes to improved effectiveness and efficiency of program delivery
Requirements:
- Singaporean
- Bachelor Degree
- 1 year of admin and intervention or customer service experience
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
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