Straits Interactive delivers sustainable data governance solutions that help organisations create trust in today’s data-driven world. As trusted advisors to SMEs, MNCs and data protection authorities in the region, we provide comprehensive competency, consulting and capability roadmaps in data protection and governance. We enable these competencies by partnering top universities in the region and international certification bodies to provide advanced diplomas, degrees, and certification courses.
We are seeking a dynamic and results-driven Industry Development Manager to join our team. Reporting to the Sales Director, this role will play a crucial part in driving business growth and establishing our presence in the market. As the Industry Development Manager, you will collaborate closely with cross-functional teams including Marcom, Consulting, and Learning & Development to achieve our strategic objectives.
Job responsibilities include:
● Implement business development strategy: Analyze business development strategies; create effective plans for the sales team, set long-range goals for market penetration; manage bid preparation and proposals; contribute to our online presence; leverage sales tools, adapt strategies to industry trends, forecast accurately; and build strong client relationships
● Develop new business opportunities: Proactively identify and develop new sales opportunities; researching and prospecting potential clients, identifying new business opportunities for growing revenue, strengthening market position; establishing connections, and obtaining insights from business network on developments in product/ service offerings in relation to industry needs; conducting sales presentations, and nurturing relationships to generate business growth; present business trends and impact on new products/ services and distribution channels
● Manage relationship with clients and channel partners: Communicate client feedback and market sentiments to internal stakeholders to enhance products/ services; develop engagement plans to strengthen client relationships, uncover business concerns; evaluate feedback for improvement, and manage resolution of client queries, ensuring a superior client experience.
● Coordinate with internal stakeholders to support business opportunity: Collaborate with the product team to support the product roadmap; work closely with the project team on customer engagements; address customer and support issues with the support team, and collaborate with the marketing communications team for marketing collaborations, publicity, and testimonials.
Requirements:
● Bachelor’s Degree or Diploma in Business, Marketing, Management, or a related field
● Minimum 3-5 years relevant experience in Business Development, Sales and Account Management
● Demonstrated success achieving quotas through direct selling efforts
● Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
● Excellent oral and written communication skills
● Results-oriented with strong analytical skills
● Strong organisational skills and attention to detail
● Highly motivated, resourceful, and independent worker who is proactive and customer-focused
● A team player and proactive attitude toward problem-solving
● Enthusiastic learner and keen on developing new skills and knowledge through certifications
● Location: Singapore (Hybrid work arrangement)
