Job Duties:
Handle call-in/WhatsApp enquiries from hirer & guarantor
Follow up with customers for overdue instalments
Update ERP entries for payments
Generate and send reminder letters, 4th and 5th schedules when necessary
Facilitate vehicle redemption, prepare and issue release letters
Manage filing of HP loan agreements and related documents
Provide daily full settlement quotations to dealers from sales team/fax
requests/internal mails
End-to-end completion for full settlement, documentation and closing file after full
payment
Prepare weekly collection dashboard
Any other ad-hoc duties assigned
Requirements:
- Min 2 years of relevant working experience
- Meticulous and customer service oriented
- No experience, willing to learn, are welcome to apply
Working location: Ang Mo Kio (5 days)
