As an IT Compliance Officer, you will be responsible for ensuring that the company's information technology practices comply with all relevant laws, regulations, and industry standards.
Responsibilities:
- Work closely with IT Governance Team ensuring all processes are in compliance with regulatory requirements;
- Ensure the Service Level Agreements are adhered to;
- Liaise with Application Support team to troubleshoot the incidents to analyse the root cause;
- Attend daily incident meeting to be aware of on-going Production incidents;
- Stay alerted for any P1 incidents and prepare P1 report for submission to regulatory;
- Provide Trend Analysis of the incidents flagged by the business units on monthly basis;
- Provide weekly gaming incidents report for submission to regulatory authority;
- Raise any lapses and also report to the senior management the list of incidents;
- Identify the areas of opportunities and issue recommendations to the appropriate audience;
- Monitoring and reporting on audit progress in the management meetings;
- Keep abreast of internal standards and business goals.
Requirements:
- Degree in Information Technology / Computer Science / related fields;
- At least 4 years of experience in IT Application Support;
- Hands-on experience in governance and internal controls;
- Experience in troubleshooting of IT applications and IT Service Management;
- Deep understanding of the IT Applications’ issues and Service Level Agreements;
- Possesses a Certification of ITIL® Foundation Certificate in IT Service Management (ITIL)
- Familiar with data analytics tool, such as Tableau / Power BI;
- Experienced in vendor management;
- Familiar with the Gaming sector;
- Ability to work well with key business partners, internal audit and IT teams in a collaborative manner;
- Excellent interpersonal, writing and communication skills.
