Customer Service Agent
Location: Tuas (with Island Wide pickup)
Duration: 1 year contract
Salary range: $3500-4000 + 1m completion bonus
Working hours: Mon-Fri 8.15-5.00pm
Job scope:
- Process customer orders/enquiries daily by email, fax, or phone call.
- Close follow up with business units on fixed / ad-hoc billing; generating monthly report and posting of invoices.
- Coordinate and correspond to customer/sales on the sales order status.
- Coordinate with internal department to ensure smooth deliveries and resolve arising issues in a timely manner.
- Handle export shipments for intercompany and direct overseas customers.
- Prepare the shipping document for Singapore and export shipment.
- Support in investigations of internal / external complains to identify root cause and provide solutions.
- Ensure hazardous substance license from customers are valid and adhere to the regulation set by NEA and SPF.
- Ad-hoc duties assigned by manager.
Requirements:
- At least a Diploma in any discipline with 3 years of relevant experience.
For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599
