Responsibilities:
- Performs inspections of both video and audio files in order to assure adherence to company specifications, reporting of any anomalies so that the files can be classified for re-do and rejection
- Performs any quality issues of the video and audio files that are not matching to specifications
- Inputs data into the Media Lab Equipment e.g. Digital Content Management System (DCMS), in the form of metadata (synopses and images), as well as linking assets
- Adhere to the processes and standards by filling out the proper QA/QC checklist/router as per airline specifications, as maybe needed for the completion of tasks or reporting/audit purpose
- Performs rack validation as needed, by following the Grid specifications for what should be displayed on the Passenger Graphical User Interface (PAX GUI) and verifies anomalies to determine fixes
- Assists team leadership with troubleshooting efforts, and, in the absence of a Lead, perform Peer Reviews when necessary
- Utilizes Media Lab Equipment to duplicate contents on the hard-drives to ship out to the Airlines/Maintenance Teams and ensure traceability of hard-drives (to and fro media office).
- Operates various software tools to enable content integration e.g. Manzanita Stream Analyzer, Beyond Compare, VLC Player, MD5 Checksum tool, etc
- Anticipate potential issues pertaining to specification during the integration process
Requirements:
- Min. Degree in a related field, or a Diploma with at least 2 years of experience with IFE systems or an equivalent business
- Familiarity with SAP, Primavera, Version One and JIRA a plus
- Possesses proficient written and verbal communication skills
- Ability to effectively present information and respond to questions from various stakeholders
- Able to build and establish foundation in any account assigned for employee commitment to change
- Prior experience juggling multiple projects at one time
Other Information:
- Working Location: Changi
- Working Hours: Monday - Friday
- Company shuttle bus is provided at designated MRT stations
