- Position : Customer Service Executive (Logistic/Incoterms/Shipping)
- Location : Bukit Merah (Few bus stops from Tiong Bahru MRT)
- Working hours : 5 days (Monday-Friday office hours),
- Salary (commensurate with experience): Up to $4200 + AWS +Bonus + Mobile + 14 days Annual leave
- Duration :Permanent
- Industry : Logistics/Freight - MNC
Main responsibilities:
- Responsible for facilitating and managing activities involving sea export, sea import, warehousing & trucking.
- Create bookings in Company’s proprietary freight forwarding system and job files
- Handle full set of import and export shipments and shipping documents such as Bill of Lading,
- Delivery Order, Permit Declaration, Notice of Arrival etc
- Monitoring pre-alert documents from Origin offices or sales support (sea import only)
- Track and monitor vessel arrivals / departures and update customers if any deviations.
- Handle all customers & enquiries timely and effectively.
- Sourcing for rates from service providers as per the sale/customer's enquiry.
- Coordinate with business partners on Sales lead from the origin or the destination.
- Provide comprehensive service to all aspects of customer & requirement/problem solutions to handle their shipments.
- Preparing of invoices for customers' checking about subcontractor’s invoices preparing of reports for internal & external customer.
- Ensure compliance with customer & Standard Operating Procedures (SOP)
- Preparing SOP for our internal use.
- Interface with multiple parties including customer, warehouse, carriers, depot, trucking, insurance, customs clearance etc based on shipment requirements
- All other ad-hoc work instructions from Managing Director or Manager
Requirement:
- Familiar with incoterms, custom requirements, import and export procedures.
- Minimum 2 - 5 years working experience in Freight Forwarding.
- Diploma in Freight Forwarding / Logistics is preferred.
- Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
Email to [email protected]
Do visit Search Personnel Pte Ltd for more job listings.
***We DO NOT charge our candidates any referral fee nor bind them with any contract.***
Joie Chang
Deputy Consulting Director (APAC)
Reg no.: R2090601 | EA No: 13C6684
