Job Description
- Resolve customer issues and queries promptly.
- Communicate customer feedback to R&D members and recommend adjustments and possible solutions to customer‘s comments
- To oversee, monitor, and conduct internal application trails and applications products
- Perform technical performance benchmarking and analysis to support engineering decisions.
- Determine project specifications and project schedule by studying product requirements and specifications, calculating time requirements, and sequencing project elements
- Provide on-site tech support, installation, troubleshooting of machine vision products
- Assist in the installation and running of product demonstrations and events
- Conduct training to customer or sales team
- Willing to work with equipment and materials.
Job Requirement
- Bachelor’s degree/Diploma in Mechanical Engineering, Mechatronics, Manufacturing, Materials, or related field.
- The ability to solve the problem effectively
- Excellent communication skills
- Ability to provide technical support
- Project Management Skill
- Aggressive, persistent, proactive, and must be a good team player.
- A person who is cheerful and has a high EQ.
