This is a permanent position with one of our clients who is a financial services firm headquartered in London and is the largest inter dealer broker in the world
The Operations Specialist/Associate will be a key member of the Operations team, with a focus on delivering both Trade Management Business As Usual (BAU) activities and project-related work. The successful candidate will cover the trade management daily Operations activities in Singapore
Key Responsibilities:
· Responsible for ensuring that all trades arrive from the various front end trade capture systems, and are processed into such in a timely manner
· Ensure that all trades are delivered to the client, via a 3rd Party electronic mechanism (e.g. Markitwire, Reuters), where applicable.
· Resolve any queries in relation to non-delivery of electronic confirmations, liaising with either the 3rd Party Vendor and other internal teams, to ensure delivery by amending the trade after any changes / permission being granted.
· Liaise with front office and/or customers in relation to non-delivery of trade confirmations and resolve any discrepancy
· Ensure that any incoming confirmations from a 3rd party broker, or an inter-company entity, match the details that we have booked in our system.
· Ensure client queries are attended and resolved on a timely manner.
· Data analytics, across our Client, Trader and Broker databases, supporting the transition of certain data points, between databases
· Support Data Integration projects/ change initiatives/ process enhancement. Liaise with relevant stakeholders to resolve data-related issues
· Participate in Change/Tech system migrations and enhancement projects to create process excellence and digitalisation.
· Partnering with Technology team on any technical support, including agreeing data sets to be validated, and then if scripted, UAT of any scripts developed, and post-release support, ensuring that the scripts have been executed correctly
Ensure that you understand the risks and controls in your department; what could go wrong, what controls you have to prevent/detect or contain these.
· MS Office - Intermediate skills in MS Excel, MS Word and PowerPoint
· Personable and engaging
· Communicates effectively and efficiently to internal and external stakeholders
· Build relationships and networks with both internally and externally wherever possible
· Demonstrates strong customer focus
- Excellent attention to detail, highly organised with a proactive approach
- Strong analytical ability and problem-solving skills
- Experience of operational workflows and how data is used and maintained through the trade lifecycle.
- A broad base of operations knowledge and experience.
- Sound understanding of the financial markets and financial regulation affecting client lifecycle management.
