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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer
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Customer Service Officer

Sumitomo Bakelite Singapore Pte. Ltd.

Sumitomo Bakelite Singapore Pte. Ltd. company logo

Job Requirements:

  • Diploma in relevant discipline.
  • Minimum 1- 2 years of relevant experience.
  • Resourceful individual and a good team player.
  • Positive and willing to learn, able to work independently with minimum supervision.
  • Effectively bilingual in English and Mandarin.
  • Able to start work immediately or within short notice.

Job Specifications:

  • Support Marketing and Sales teams in all marketing and customer support activities.
  • In charge of order processing from order entry until shipment.
  • Liaise with internal and external stakeholders to ensure on time delivery.
  • Prepare and check all shipping documents to ensure that they are complete and comply with import and export regulations.
  • Attend to queries relating to shipping documents.
  • Assist in developing, maintaining, enhancing existing customer relationship and handle customers' complaints.
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