The Opportunity
The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Cloud expert with the resources to solve critical problems for the future of our business, which is why we need you.
Manulife is seeking a self-motivated Lead Platform Engineer, who is obsessed with delivering value, is forward-thinking, and optimizing infrastructure.
What motivates you?
- You obsess about customers, listen, engage and act for their benefit
- You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
- You thrive in teams, and enjoy getting things done together
- You take ownership and build solutions, focusing on what matters
- You do what is right, work with integrity and speak up
- You share your humanity, helping us build a diverse and inclusive work environment for everyone
We are looking for someone with:
- Hands-on expertise on Azure Cloud IaaS and PaaS management such as provisioning, scripting etc. in both day 1 and day 2 operation.
- Hands-on expertise on all DevOps tools set and IaC programming such as Terraform, Ansible, Python, Chef, PowerShell for infrastructure automation management
- Solid experience on common CICD pipeline, repositories management such as Github actions, Jenkins, etc.
- Experience in implementing and maintaining large-scale distributed systems
- Knowledge on infrastructure services provisioning, security concepts, best practices on the IaaS so as to support the middleware and database built.
- Experience with compliance and audit activities for enforcement of policies, standards and procedures
- Familiarity with scripting and programming (batch, PowerShell, shell script and VB etc.)
- Experience with IT transformation, cloud migrations
- Understanding of and experience with ITIL processes
- A solid understanding of risk, security, and compliance requirements and best practices
- Good understanding of networking infrastructure and network troubleshooting (TCP/IP, DNS, routing, switching, firewalls, LAN/WAN, DHCP, Load balancing, Replication, SSH)
- Able to support enterprise infrastructure and assist in the day-to-day operation of the team
- Strong and reliable team player with the ability to manage change and work independently
- Passion on adopting and testing the cloud and new IT technology
- Good collaborative attitude, willingness to work and share knowledge/information with team members
- Solid understanding of project scheduling and task driven project work
- Strong communication and technical skills, prior experience with mentoring teams and working in a process driven environment
- Effective troubleshooting/ problem solving skills
- Able to deliver the job on time by prioritizing the tasks/problems.
- Excellent communication, and collaboration skills
- Chef, Ansible, Cloud or related domain certification is preferred
Non-Technical requirements:
- Must be a Team player and able to support colleagues and work towards a single vison & objective
- Ability to unlearn and learn new technologies and contribute to the development of the future roadmaps
- Able to showcase Manulife’s core values and contribute to the success of the organization
Professional Experience
- Minimum of 10 years of experience in a financial institution and managing a large implementation of related technologies
- Must have a view of the regulatory policies in various markets in Asia and how the policies are effectively managed and governed.
On the job you will:
- Develop and build the cloud automation workflow and support the cloud blueprint.
- Support hands-on cloud platform provisioning and configuration management coding development, deployment
- Lead the Cloud new product POC as well as cloud provisioning automation and solution delivery.
- Support some of the hands-on cloud platform operation including patching, incident management, change implementation in non-office hours according to roster schedule if required from RUN team
- Deliver business cloud solution by implementing the cloud resources (provisioning, hardening, etc.)
- Continuously improve the monitoring and logging engineering for cloud area and enable the end-to-end monitoring and dashboard reporting
- Standardize the runbook by automating the standard BAU tasks and train up the less experienced engineer to execute the regular cloud tasks
- Create, maintain the operational/technical documentation for engineering product/solution
- Build coding for platform automation and scripting for the runbook to 7x24 monitoring/engineering team.
- Conduct new cloud product testing, runbook, and packing as cloud service offering to business users.
- Plan and execute necessary controls/activities for infrastructure changes.
- Assist to plan, implement, and review the capacity planning (any limits) for resources and report/recommend to management if required.
- May involve for executing some of the DR/DR drill for different markets according to local compliance and BCP requirement if required from RUN team
- Support the architecture team to support their design and configure the enterprise system landscapes
- Provide on-call support by responding to critical incident both during and after business hours if required from assisting RUN team.
- Participate and coordinate with Cloud operation/strategy with Headquarter.
What can we offer you?
- A competitive salary and benefits packages.
- A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
- A focus on growing your career path with us.
- Flexible work policies and strong work-life balance.
- Professional development and leadership opportunities.
Our commitment to you
- Values-first culture
- We lead with our Values every day and bring them to life together.
- Boundless opportunity
- We create opportunities to learn and grow at every stage of your career.
- Continuous innovation
- We invite you to help redefine the future of financial services.
- Delivering the promise of Diversity, Equity and Inclusion
- We foster an inclusive workplace where everyone thrives.
- Championing Corporate Citizenship
- We build a business that benefits all stakeholders and has a positive social and environmental impact.
Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html
