Job title: Senior Network Specialist
· Opportunity to be a part of our Enterprise Information Technology Team in Singapore!
· Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on The Straits Times and Statista’s list of Best Employers in Singapore for four consecutive years (2020, 2021, 2022, 2023) as well as Great Place to Work-Certified™ company.
· Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.
The enterprise Information Technology field is rapidly changing. The explosion of data tied to the ubiquity of digital technologies and services available to consumers is changing the expectations of senior leaders, employees, customers, and patients. People want access to information, everywhere, on any device, anytime. These challenges require IT to significantly uplift its technology assets and skillsets to speed up and drive the changes. To address this challenge, IT has established a five Tech Centers model in Austin, Rahway, West Point, Singapore, and Prague to provide a follow-the-sun operational model leveraging networked teams that can better support the business, the patients and make the crosswork between different departments and regions more agile.
Primary Responsibilities
We are seeking a talented and energetic Senior Network Specialist to support our large global network for the company. You will have the opportunity to work on global teams to identify and tackle the biggest opportunities and challenges at the intersection of healthcare, information, and technology. This position will report into the Network Reliability Engineering product group that focus on continuous service improvement, support network remediation effort, leverage Network automation and predictive trending to fix issue before disruption and develop meaningful operational matrix and dashboard.
The selected candidate will have the opportunity to work on complex problems locally, regionally, and globally and work with team members and customers across the globe. This position will work closely with Network Product teams, various IT team members across multiple disciplines and business stakeholders. The position requires a Senior Network Specialist with strong Networking experiences to troubleshoot/remediate wide breadth of issues and support a variety of technologies as part of a lean, agile and fast paced team with the aim to improve the reliability of the Networks. The candidate will at times be a technical lead for projects, remediation efforts and oversee the work of team members working offshore as part of a managed service. There may be a need to occasionally travel to other sites and IT hubs internationally.
Education Minimum Requirement:
- MSc Degree or BSc Degree or equivalent with relevant experience in Computer Science, Computer Science Engineering, Math, or equivalent experience
Required Experience and Skills:
- Expert level certification or 10 years’ experience in Routing & Switching, Network Security and Cloud technologies.
- Excellent communication and interpersonal skills.
- Ability to work in high pressure dynamic environment and independently prioritize work.
- Handle repetitive issues and investigations or special request.
- Address remediation efforts (Long term remediation, Vulnerability, Health checks…etc)
- Advance knowledge in Routing & Switching, Wireless, Load Balancing, Data Center Technologies, SD-WAN and DDI (Cisco, Velocloud, F5..etc)
- Advance knowledge in TCP/IP protocol stacks
- Good understanding of Network Security and Cloud (AWS, Azure, DMZ, Palo Alto, ASA,FTD, SASE…etc)
- Understanding of Vendor CVE Process and Remediation
- Engagement with NS Compliance, IT Security and Vendors to assess CVE and provide remediation status reporting
- Experience with Network Operations and drive Network automation adoptions
- Familiar with automation, monitoring and reporting tool such as or similar to (example ServONE, Ansible, Glueware, NetBrain)
We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
