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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service/ Sales Support (Quotation, Jurong, Freight Forwarder)
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Customer Service/ Sales Support (Quotation, Jurong, Freight Forwarder)

Align Recruitment Pte. Ltd.

Job Details

  • German MNC Freight forwarding company
  • Perm role with comprehensive benefits (AL,Bonuses -AWS and VB, medical benefits, company trip yearly)
  • Mon to Fri, Office hours
  • Walking distance from Jurong MRT

Job Responsibilities

  • Shipment coordination for specific accounts
  • Check freight rates, transportation charges, manpower charges and all other charges in order to prepare the customer’s quotation request.
  • Prepare air freight, sea freight, and road transportation quotation.
  • Follow up shipment movement with overseas agents and update customers closely.
  • Maintain and update SOPs, contact matrix, and transport mapping
  • Work closely with the customers on common/recurrent service issues and provide improvements/ solutions
  • The flexibility of ideas to transfer risk management into alternative solutions to ensure any service disruption could be recovered smoothly
  • Support on quotations, tender management
  • Contact customers following sales call to ensure ongoing customer satisfaction and resolve any complaints

Job Requirements

  • Min Diploma holder, with at least 2 years of experience in the relevant industry
  • Good team player with the ability to work independently
  • Knowledge in Microsoft applications (Word, Excel and powerpoint)

Interested applicants, please send your resume to [email protected] or press "apply now"

Align Recruitment Pte Ltd (20C0253)

Tee Siew Mei (R1219651)

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