• Responsible for expanding the products and services to public agencies and officials.
• Manage incidents that stakeholders encounter with our digital learning platforms by tracking, identifying, and resolving issues independently or collaboratively across departments.
• Develop and lead training workshops for stakeholders to effectively utilize CSC’s digital learning products.
• Participate in user application tests (UATs) to ensure an optimal user experience for product release updates and defect resolutions.
• Monitor and analyze tenants’ usage of the digital learning platform to provide recommendations for content curation and updates.
• Support change management and engagement initiatives.
• Assist with various administrative and operational tasks such as contract administration, billing, and processing invoices.
Job requirements:
• At least 2 years of experience in developing and implementing digital learning solutions in a customer-facing setting
• Strong interest and aptitude in digital learning platforms, approaches to digital learning at the workplace, user experience design and other forms of technology-enhanced learning
• Experienced in doing change management for projects and comfortable with facilitating engagement sessions
• Basic understanding of data analytics, digital measurement and optimisation would be helpful
• Positive attitude, proactive and customer focused with excellent communication and interpersonal skills
• Enjoys working in a fast-paced environment, able to manage multiple tasks under deadlines and pressure
• Able to anticipate potential problems and know when to escalate issues for timely resolution.
Location: West (Nearest MRT station : Buona Vista)
Salary : S$3,500.00 – S$4,500.00
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be contacted.
Interested candidates, please forward your resume to [email protected]
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631
