For a well-known Chinese restaurant group.
Main Responsibilities
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Report to the Restaurant Manager
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Assist Supervisors and Managers in ensuring the smooth daily operation of the restaurant
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Ensure customers have a pleasant and memorable dining experience
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Constantly obtain customer feedback during operations to ensure satisfaction
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Monitor setup, maintenance, cleanliness and safety of dining areas
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Perform duties like ordering, serving, clearing and setting of tables
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Greet customers as they arrive and showing them to their table
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Perform opening and closing duties/checklists
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Promote sales and be familiar with promotions and menu
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Coordinate food service between kitchen and service crew
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Attend to customer complaints (if any)
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To handle cashiering duties
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Assist in bi-monthly stock take
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Assist to upsell promotions and PGR membership
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Constantly motivate & cultivate a team spirit in the restaurant
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Maintains utmost service standards and discipline/grooming among the service staff
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Supervise and train the service staff to Restaurant standards of excellence
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Adhere to company’s standard operating procedures
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Required to act as Manager on Duty in absence of the Managers & Supervisors
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Any other appropriate duties and responsibilities as assigned
Requirements
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Minimum 3 years of relevant experience
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Strict sense of hygiene and safety standards
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Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
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Strong public relations skills
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Excellent interpersonal & communication skills
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A strong leader & team player
>>>>> You may also email us your resume directly to: [email protected]
