AFTERSHOCK PC is a leading Gaming PC company headquartered in Singapore with Markets in Australia and Malaysia. We focus on building the best custom-built PCs used by gamers, enthusiasts and performance users and are committed to deliver industry leading customer service.
As a Customer Service Officer, you will be expected to communicate professionally, determining the nature and purpose of their enquires. Ensure customers’ requests and queries are attended to promptly, politely, and efficiently.
Job Responsibilities:
-Manage and provide customer service support via Emails to resolve client queries
-Understand customers' needs and provide appropriate/ customized solutions
-Ensure information such as production information, pricing and promotion are up to date
-Handle day-to day operational tasks of the retail store
-Process payment transaction
Job Requirements:
-Service-oriented, positive attitude and willing to learn
-Be informed of the news and trends of the PC market is an added advantage
-On-the-job training will be provided
Working hours: 5-days work week (4 weekdays + 1 Saturday, From 11am-8pm)
