Job Description
- Conduct admission of clients into the centre services which includes, explaining the charges and information related to the services to the Next Of Kin/Client.
- Process admission applications which includes MOU signing, system admission, arranging of assessment/start date/transport/ meals, setting up clients’ case files and related documents.
- Carry out reception duties which includes answering phone calls and enquiries, coordinate meetings, and daily registration of clients ie attendance taking.
- Collect payment for clients’ invoices and to keep a good record of collection balance account, filing of documents, monthly statistics/utilizations.
- Processing of petty cash.
- Update client’s profile regularly to ensure important information such as means-test and related demographic information is accurate in the system.
- Assist Centre Supervisor/Manager in tracking the utilization of consumables/equipment and replenishment of stock at the centre.
- Assist Centre Supervisor/Manager in managing the clients’ transport schedule and meal list, which includes working with Next of Kin/Client and external vendors on the arrangement of transport and meals.
- Assist Centre Supervisor/Manager in managing the staff roster.
- Assist with daily tasks in centre like opening and closing centre, receiving meal catering, provide feedback on issues related to catering and cleaning.
- Update families of events and changes.
- Portering of clients between transport and centre.
- Perform any other duties as assigned from time to time.
Requirement
- Possess Diploma and/or equivalent qualifications in relevant area.
- Minimum 3 - years of working experience in the related field.
- Proficient in Microsoft Office (Word/Excel/ Powerpoint).
- Good spoken and written communication skills.
- Meticulous, independent, accountable, reliable, adaptable.
- Good interpersonal skills and a team player.
Working Hours
- Monday to Friday / 42.5 hours per week (8.5 hours per day)
Working Location
- Blk 222C, Bedok North Drive, #01-66, Singapore 463222
