DUTIES AND RESPONSIBILITIES
- Identify and prospect potential clients for catering services
- Develop and nurture strong relationships with existing clients to encourage repeat business and
- referrals.
- Conduct client meetings, presentations and site inspections to showcase our venue offerings
- and capabilities to truly deliver a lifestyle events experience for our guests.
- Work closely with clients to understand their specific catering/event needs and preferences.
- Customize catering packages and menus to meet the unique requirements of each event.
- Coordinate and execute events in all functional venues.
- Attend events to network with clients
- Contribute to marketing initiatives and promotional activities to increase brand awareness.
- Prepare and negotiate contracts, ensuring all terms and conditions are clear and agreed upon.
- Ensure accurate and timely documentation of all catering agreements and contracts.
- Liaise with the catering operations team to ensure seamless execution of events.
- Provide clear event details and preferences to ensure client expectations are met.
- Be responsible to personal catering budget while contributing to the hotel’s overall target.
- Grows existing business, establishes and pursues leads which will develop business.
- Interfaces with operations on a timely basis.
- To execute sales and other ad hoc duties as required.
QUALIFICATIONS AND REQUIREMENTS
- Diploma in Hotel Management, Business Administration, or any other equivalent qualification
- required.
- Minimum of 1-3 years’ sales experience in events, catering, hotels or related industries.
- Proven track record in catering sales or sales related field.
- Excellent communication and presentation skills.
- Demonstrated ability to meet and exceed sales targets.
- Exceptional customer service and relationship-building abilities.
- Must speak fluent English. Communication skills are utilized in a significant amount of time
- when interacting with others; demonstrated ability to interact with customers, employees and
- third parties that reflects highly on the hotel, the brand and the Company.
- Proficient knowledge of Microsoft office applications
- Knowledge of Delphi and RMS is advantageous
- Strong reading and writing abilities are required.
- Problem solving, reasoning, motivating, organizational and training abilities are used often.
- Team player with high degree of initiative and able to work independently
- Ability to travel to attend workshops, specialized training and or certifications.
- May be required to work nights, weekends, and/or holidays.
