Responsibilities
- Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
- Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
- Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
- Issue invoices & other shipping documents to customers.
- Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
- Work within agreed service levels, striving to exceed customer expectations whenever possible.
- Communicate discrepancies/issues to team leader when necessary.