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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Executive (Travel Retail Team)
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Customer Service Executive (Travel Retail Team)

LVMH

LVMH company logo

Responsibilities

  • Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
  • Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
  • Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
  • Issue invoices & other shipping documents to customers.
  • Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
  • Work within agreed service levels, striving to exceed customer expectations whenever possible.
  • Communicate discrepancies/issues to team leader when necessary.
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