We’re looking for a talented HRIS Specialist to join our growing People Team based in Singapore. This role sits within our People Technology team and will be instrumental in helping us to manage and optimise our HRIS system, Workday. This dynamic and varied role manages the performance and maintenance of our HR systems whilst driving efficiencies around processes and solutions. We are looking for a systems specialist from a technology/HRIS background who will be responsible for the day to day operational support for Workday from a functional perspective, which includes responding to tickets raised from across the People team as well as working on projects and automations. We want someone who is passionate about providing great service and is able to think holistically across the HR functions.
Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. We’re 5,400+ Wisers strong, with over 70 nationalities working in 25+ locations around the globe!
This is a unique opportunity to join Europe’s most valuable fintech company at a pivotal time in evolving our global People technology, automation and data capability. Keeping a customer first mindset, you’ll be working closely with our HRIS Manager in building, designing, delivering and maintaining Workday and all other People Systems across Wise.
Your mission:
- Partner with stakeholders to identify development areas and provide technical solutions utilising People systems and technology (primarily Workday)
- Provide support for HR System upgrades and enhancements to include prioritization, functional design, documentation, testing, training, implementation and support model design.
- Review business processes to ensure system features are being fully utilized and identify Workday features that may improve efficiency
- Build and maintain Workday functionality, including any new developments or modules
- Support other tools like Absorb, Peakon, SmartRecruiters
- Building basic and advanced custom reports and extracting data requests
- Help, advise and train the People team and Wise leads (managers) on using HRIS and best practice
- Provide an excellent customer experience by troubleshooting complex problems and investigating and resolving errors quickly and efficiently
- Monitor, review and optimise HR processes (online and offline).
- Consult with functional leaders and SMEs in HR to design, develop, and implement technology solutions that increase operational efficiency, maintain compliance, and positively impact customer experience for HR, candidates, employees, managers and business leaders.
- Collect, document and maintain security requirements and policies for user level access to HR applications.
- Manage support queries from employees and HR via our ticketing system
