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Jobs in Singapore   »   Jobs in Singapore   »   Information Technology Job   »   Italian Info Desk (Customer Service)
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Italian Info Desk (Customer Service)

Ferrari Logistics Singapore Pte. Ltd.

Ferrari Logistics Singapore Pte. Ltd. company logo
Job Description & Requirements

About Ferrari Group

As a one-stop service provider specializing in shipping, integrated logistics and high value-added services for precious goods worldwide, Ferrari Group is a leading corporation in the freight forwarding business for luxury clients.

Founded in Italy, now headquartered in London, UK, Ferrari group has a network of offices and agents in over 80 cities.

The Singapore office, with 3 offices across the city, is seeking talents to join our team in our expansion project.

Responsibilities

  • Handling day to day customer enquiries, order takings, in-house system data entry
  • Maintaining a cordial and professional relationship with customers
  • Gather market and customer information on current and future trends
  • Preparing quotations and tenders
  • Data analysis & tracking
  • Supporting periodic KPI reports
  • Working closely with operations to ensure timely deliveries of services
  • Travelling as and when required for overseas business trips and events.
  • Any other related functions to shipments co-ordination and ad-hoc duties

Requirements:

  • Minimum Diploma preferably in logistics, supply chain or business studies
  • Fluent in spoken and written English and Italian, in order to effectively liaise with both Italian internal and external stakeholders
  • Previous working experience in EU and or Italian/French/swiss owned companies
  • Previous working experience in forwarding/shipping companies and or in luxury business (watch / gold jewelry international companies)
  • Service focused and customer-oriented with strong interpersonal skills
  • Self-driven, analytical and able to perform with minimal supervision
  • Equally motivated by working independently as well as collaborating in a team
  • Cheerful and pleasant disposition
  • Able to travel overseas (mostly in SEA/APAC/EU)
  • Computer Literacy (Microsoft Excel, Word, Powerpoint, etc)
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