This position will start off as 6 months contract.
Location:
Great Eastern Office, at Eunos
Responsibilities:
You will report to Team Lead, Business Processing (Group Insurance Operations), and the key role is to carry out the daily tasks of the business processing function and process review.
• Issuance of policy contracts and endorsements;
• Issuance of policy adjustment, member movement;
• Responsible for premiums computation and experience refund;
• Ensure tax invoices/endorsement schedules/medical cards are issued timely;
• Liaise with direct clients/agents on employee benefits related queries via all channels;
• Fronting of digital solutions to clients/agents to champion for digitisation;
• Attend to escalations independently and recommend sound resolutions;
• Ensure the accuracy of records entries & proper documentation;
• Participate in projects which improve operations efficiency and effectively review the current processes and initiate improvement;
• Participate in User Acceptance Testing prior to deployment of changes in system;
• Maintenance of Department records and endorsements;
• Administration of data to provide reports required to track Department’s progress;
• Provide administrative support and perform ad-hoc tasks as assigned by Team Lead;
• Take accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks;
• Maintain awareness of industry trends on regulatory compliance, emerging threats and appropriate steps to mitigate the risks; and
• Highlight any potential concerns/risks and proactively shares best risk management practices.
Working Hour:
Mon to Fri, 9am to 6pm
Salary:
$3500-$4300
Thank you!
Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182
