- Front-end sales role, or back end operations role.
- Some of the biggest Luxury brands globally.
Retail Associate / Boutique Operations Admin (Luxury Retail)
about the company
Our clients are some of the world’s biggest luxury brands, ranging from luxury fashion brands to luxury timepiece brands. With concrete plans for the future, its objective is to develop new business opportunities and boost its presence in the market. It is looking to build a team of passionate change-drivers who will work closely with the management team to bring the organisation to new heights, and to deliver strong, fast and sustainable growth in 2024.
about the role:
As some of the leading luxury brands globally, we epitomize elegance, innovation, and excellence in every aspect of our products and customer experience. With a commitment to providing unparalleled service and luxury offerings, we are seeking dynamic individuals to join our retail team and contribute to our continued success.
Retail Associate
- Provide personalized and luxury customer service to all clients, ensuring an unforgettable shopping experience.
- Assist customers with product selection, inquiries, and purchases, demonstrating in-depth knowledge of our brand and products
- Proactively engage with customers to drive sales and achieve individual and team sales targets.
- Utilize effective selling techniques to upsell and cross-sell products, maximizing revenue opportunities.
- Maintain a thorough understanding of our product range, including materials, craftsmanship, and design details.
- Ensure merchandise displays are visually appealing and aligned with brand standards to enhance the shopping environment.
Boutique Operations Admin
- Generate Sales invoices
- Update Traffic Reports and KPI dashboard
- Assist with daily store operations, including opening and closing procedures, cash handling, and inventory management.
- Collaborate with the Retail Operations Executive to ensure operational efficiency and adherence to company policies and procedures.
- Oversee day-to-day retail operations, including staffing and scheduling.
- Monitor inventory levels, conduct regular stock checks, and coordinate replenishment activities as needed.
- Attend boutique’s emails and calls
- Coordinate store orders
- Manage cash claims and reimbursements
skills and experience required
- Open to work retail shifts/hours
- Previous experience in luxury retail, sales, or customer service roles is a plus.
- Customer service oriented - Those in the Hospitality / Customer Service sectors are welcomed!
- Strong track record of achieving sales targets and driving revenue growth (for sales associate position).
- Excellent communication and presentation skills.
- Strong negotiation and relationship-building skills, with a customer-focused mindset.
- Highly organized with excellent time management and prioritization abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
If you feel you are the right person for the job, I'd love to hear from you! Please hit the apply button directly.
(EA: 94C3609/ R23112482)
